Nick has been in the customer service and call center industry for about 30 years. Prior to Malaysiakini, he provided customer support and lead a team in Mobikom, Scicom, VSource, VADS, Astro & Maxis.
Nick was presented with the ‘Extra-Mile Award’ in the areas of Customer Service & Call Center Excellence. He has also worked in Cross-Cultural Communications (US, UK, Australia & New Zealand Market Support).
He currently assists in heading the Customer Service/Subscriptions, and Membership Development Team in Malaysiakini while also being its very own ‘Director of Creative Production’. He has experience in guerrilla (independent) action filmmaking and scored a distinction in video-journalism production.
Nick loves action – hates drama. He is a cinematic art hobbyist, and what he does in his downtime can be seen on his blog – because Tony Stark did say, “Everybody needs a hobby…” 😉